repeat visits happen because the technician missed something the first time — not because a part failed again.
AI-guided repair · Klang Valley
Every repair, done right the first time.
Fixers guides every technician through every job with AI — so you get proof, not promises, and never a second visit for the same fault.
Verified Fixers · photo evidence on every job · workmanship warranty
● Now in early access · Klang Valley
Fix it once. Prove it. Get paid.
The repair platform that guides the job, documents every step, and pays your technician fairly — powered by AI that actually knows aircond.
For solo techs & companies · no contracts · cancel anytime
Current jobUnit not cooling — Daikin 1.5HP
✓
Arrived & securedPhotos taken · work area protected
Fixers diagnosisAirflow normal, outdoor fan running. Likely refrigerant low or a small leak — check suction pressure before adding gas.
3
Check refrigerant pressureAttach gauge · photo the reading
4
Fix & verify coolingFollow steps · confirm restored
Your FixerArriving · 4:20pm
Next job · 1.2kmAircond not cooling
✓
Arrived & secured
AI guideRefrigerant low — locate the leak first, don't just top up.
3
Check pressurephoto required
Pressure checked ✓
Repeat visits2-in-3 → gone
On closeReport auto-built
Earnings+RM85 settled
The experienced technicians are leaving. Nobody trained the ones replacing them.
standardised diagnostic methods exist for field technicians in Malaysia. Every company runs on a different system — or none at all.
What a bad job looks like today
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A technician arrives, feels the air, guesses a gas problem — and tops up refrigerant without finding the real cause.
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The unit fails again two weeks later. The customer calls back. You send another tech, for free.
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The margin on the job is gone. She tells her building group chat. Three referrals you'll never get.
A guided flow for every repair.
Like turn-by-turn navigation for aircond repair — your Fixer is guided from arrival to sign-off, and you see every step.
A guided flow for every job. No skipping steps.
Your technician opens the job on his phone, answers a few guided questions, and Fixers tells him exactly what to check and do next.
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Book
Tell us the problem. Pick ASAP or a time.
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Matched
A verified, trained Fixer is dispatched to you.
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Tracked & documented
Watch them arrive; every key action is photographed.
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Guaranteed
Auto report + workmanship warranty. Sign off on the spot.
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Get dispatched
The right jobs for your skills, routed to you.
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AI guides
Answer what you see; the system narrows the fault.
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Photo-proof
Every key action needs a photo before you continue.
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Auto report & earn
The report builds itself on close; earnings settle.
AI diagnostic engine
Describe what you see. The system narrows the fault — low refrigerant, dirty coil, weak capacitor, PCB — and recommends the fix. Photos prove it was done.
Enforced job flow
A fixed sequence the technician must follow. No skipping a step, no closing early. Cowboy shortcuts are blocked by design.
Photo evidence
Every key action requires a photo to move forward. No photo, no next step. You always have proof.
Automatic reports
On close, a full report generates itself: what was found, what was done, photos attached.
CEREBRUS · DIAGNOSTIC INTELLIGENCE
The brain behind every fix.
Trained on real service manuals, Cerebrus reasons from symptom to root cause — and refuses to guess. The intelligence your Fixer carries to every job.
- Manual-grounded It reads the actual OEM service manuals, not internet guesses.
- Root cause, not guesswork Low suction pressure → find the leak, not just "top up gas".
- Refuses to fabricate Confidence-gated. If it isn't sure, it says so — it never invents a fix.
- Smarter every job It spots anomalies across thousands of repairs and learns from them.
cerebrus // diagnose live
One system. Every part talks.
What you see is simple. Underneath, four services work as one — so the booking, the repair, the proof and the pay all line up.
Front of house
Fixers app
Book in seconds, track your Fixer live, call them directly, and keep every job report and warranty in one place.
Open the app →Fixers Academy
Where technicians train and get certified. Skill passports prove who's qualified for what — so only the right Fixer takes your job.
Explore the Academy →The engine
Smart dispatch & guided work
Routes the right technician to the right job, then guides every step in the field.
Cerebrus intelligence
The diagnostic brain that finds the real fault.
See the intelligence →Fair, transparent pay
Work is documented and earnings settle automatically — technicians get paid right.
Repairs you can actually trust.
Built for teams tired of fixing their own mistakes.
Verified & trained Fixers
Every Fixer is certified through the Academy and skill-matched to your job — no random subcontractors.
Evidence on every job
Before/after photos, a full report, and a workmanship warranty. Proof, not "trust me".
See & call your Fixer
Track arrival live and call your Fixer directly. No call-centre runaround.
Small contractors · 2–10 techs
Stop depending on the one sifu who knows everything. Fixers carries that knowledge on every phone.
Growing companies · 10–50
Scale without losing quality. Every new hire follows the same process from day one.
Property & FM companies
A full audit trail on every job — see exactly what was done, when, and by whom, before the invoice.
- Trained on real service manuals
- Evidence-backed jobs
- MY-registered company
- Klang Valley & expanding
Fair, upfront, no surprises.
You see the price before any work starts. The call-out is credited toward the repair — so a diagnosis is never money wasted.
Simple. Per technician.
No setup fees. No long contracts. One price — get your technician guided from the very first visit.
- Transparent quote before any work
- Call-out credited to the repair
- Guided repair + full photo report
- Workmanship warranty
- No surprise charges
Indicative starting price — your final quote depends on the fault.
- Guided job flow for every visit
- AI diagnostic assistant
- Photo evidence at every step
- Auto-generated job reports
- Unlimited jobs
- No setup fees
Questions, answered.
Which areas do you cover?
We're live across the Klang Valley and expanding. Pop in your address when you book and we'll confirm instantly.
Is the price fixed before work starts?
Yes. You get a clear quote before any repair begins, and the call-out is credited toward the job — so a diagnosis is never wasted money.
What if the same problem comes back?
Every job carries a workmanship warranty. If the fault we fixed returns within the warranty window, we come back — at no charge.
How are your technicians vetted?
Every Fixer is trained and certified through Fixers Academy and skill-matched to your job. You can see and call the person coming to your home.
Do I need to install an app?
It helps — the app lets you track your Fixer live, call them, and keep your reports and warranty in one place — but you can also book and get everything by message.
I run a repair company — how do we onboard?
Switch your team to Fixers in days. Tap "For technicians" up top, or join early access below and we'll onboard your first technician personally.
The next repeat visit is one you don't have to make.
Join the customers and contractors already on the early-access list. We'll onboard your first technician personally — and get your first repair done right.
No spam. We'll only email about early access.